We will exchange the Wi-Fi router if the Wi-Fi router have problems such as the battery does not charge and etc. If any problem happens, please contact us by E-mail. We will send another router after confirming the address to send the router.
We accept cancellations before shipment. (※The date of shipment differs according to the airport you are picking up the rental item.)
We will ask you to pay half the rental fee for cancellations after shipment.
You cannot cancel the order after you have received the rental item.
So please send back minimal date. That time we charge for the days until return procedure completion. Please note that.
※If you have a bad reception, please contact us as soon as possible.